What if I buy something now, and it goes on sale later?
We always make our policies with the best customer service in mind. That is why we will always refund you the difference if you see a product on sale at a lower price then you have previously paid. That goes for online and in-store as well.
How long do I have for a return?
We offer a No-Time Limit Guarantee on every single product we sell. That's a full refund on all products in new condition, with proof of purchase, or a store-credit or exchange without one, with no time-limits ever.
Do you price match?
Of course! If you see an advertised price on a product from another Canadian retailer, we will match it for any in-stock items that identically match, including colour and size! *Auction sites, wholesalers, and outside-Canada retailers, online or otherwise will not be matched.
Also, we are humans, and we do sometimes make mistakes. In the event of an error on price/description/illustration, the correct price will be charged for the correct item. Fair enough?